These Terms & Conditions govern your use of the jilivi platform. By creating a jilivi account or accessing any part of the jilivi Casino website, you agree to be bound by these terms. Please read them carefully before playing.
A plain-language summary of the most important points – the full legal text follows below
jilivi is strictly for players aged 21 years and above, in compliance with Philippine gaming regulations. Creating an account as a minor is a violation of these Terms and will result in immediate account closure and forfeiture of any balance.
Each player is permitted to hold only one jilivi account. Duplicate accounts are prohibited and may result in suspension of all associated accounts and forfeiture of funds. If you've lost access to your account, use the recovery process rather than registering again.
All bonuses and promotional offers on jilivi are subject to wagering requirements. Bonus funds must be wagered a specified number of times before withdrawal is permitted. Full bonus terms are displayed at the time each offer is presented in your jilivi account.
jilivi uses certified random number generators (RNG) for all applicable games. Any attempt to exploit software bugs, use automated betting systems, or engage in collusion is strictly prohibited and will result in account termination and potential legal action.
jilivi reserves the right to request identity verification (KYC) before processing any withdrawal. This is a regulatory requirement. Withdrawals are processed to the same payment method used for the original deposit where possible, including GCash, PayMaya, BPI, BDO, and Metrobank.
These Terms & Conditions are governed by the laws of the Republic of the Philippines. jilivi operates within applicable Philippine gaming regulations. Players are responsible for ensuring that online gambling is legal in their jurisdiction before registering.
For the purposes of these Terms & Conditions, the following definitions apply:
2.1 By registering an account on jilivi, accessing the platform, or placing any wager, you unconditionally accept these Terms & Conditions in their entirety, together with jilivi's Privacy Policy and any game-specific rules published on the platform.
2.2 These Terms supersede all prior agreements, representations, or understandings between you and jilivi relating to your use of the platform.
2.3 jilivi reserves the right to amend these Terms at any time. Continued use of the platform following notification of any amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
3.1 Age Requirement. You must be at least 21 years of age to register and play on jilivi. This requirement is in accordance with Philippine gaming regulations. jilivi strictly prohibits access by minors. By registering, you confirm that you are 21 years of age or older.
3.2 Jurisdictional Eligibility. It is your sole responsibility to ensure that online gambling is lawful in your jurisdiction before registering on jilivi. jilivi makes no representation that access to the platform is legal in all jurisdictions.
3.3 Excluded Persons. The following persons are not eligible to register or play on jilivi:
4.1 Single Account Policy. Each Player may hold only one registered account on jilivi. The creation of multiple accounts by a single individual is strictly prohibited and may result in the suspension of all associated accounts and forfeiture of any balances held therein.
4.2 Accurate Information. You agree to provide accurate, current, and complete information during registration and to update such information promptly if it changes. jilivi reserves the right to suspend or close any account where false or misleading information has been provided.
4.3 Account Security. You are solely responsible for maintaining the confidentiality of your jilivi Login credentials. You must not share your username or password with any third party. jilivi will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain the security of your credentials.
4.4 Notification of Unauthorized Access. You must notify jilivi immediately if you become aware of any unauthorized use of your account or any other breach of security. Notification should be made via the live chat support available from your account dashboard.
4.5 Identity Verification (KYC). jilivi reserves the right to request identity verification documents at any time, including but not limited to a government-issued photo ID, proof of address, and proof of payment method. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and withholding of pending withdrawals.
5.1 Accepted Payment Methods. jilivi accepts deposits and processes withdrawals via the following Philippine payment methods: GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are conducted in Philippine Peso (PHP).
5.2 Minimum Deposit. The minimum deposit amount on jilivi is ₱200. Minimum and maximum deposit limits for specific payment methods are displayed at the time of transaction.
5.3 Withdrawal Processing. Withdrawal requests are processed within the timeframes specified on the jilivi platform. jilivi reserves the right to delay processing of withdrawals pending completion of KYC verification or investigation of suspected fraudulent activity.
5.4 Withdrawal to Original Payment Method. Where technically possible, withdrawals will be returned to the same payment method used for the original deposit. jilivi reserves the right to request additional verification before processing withdrawals to alternative payment methods.
5.5 No Third-Party Payments. You may only deposit funds from payment accounts registered in your own name. jilivi does not accept deposits from third-party accounts and will return any such funds to their source.
5.6 Currency. All transactions on jilivi are conducted in Philippine Peso (PHP). jilivi is not responsible for any currency conversion fees charged by your bank or payment provider.
6.1 General Bonus Terms. All bonuses, free spins, cashback offers, and other promotional incentives offered by jilivi are subject to specific terms and conditions, including wagering requirements, time limits, and game restrictions. These specific terms are communicated at the time each offer is presented.
6.2 Wagering Requirements. Bonus Funds credited to your jilivi account must be wagered the number of times specified in the applicable bonus terms before any withdrawal of those funds is permitted. Real Money Funds deposited into your account are not subject to wagering requirements unless explicitly stated.
6.3 Bonus Abuse. jilivi reserves the right to void bonuses and any winnings derived therefrom if jilivi determines, in its sole discretion, that a Player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, exploiting bonus terms through low-risk betting strategies, or providing false information to qualify for a promotion.
6.4 Withdrawal of Bonus Funds. Bonus Funds that have not met the applicable wagering requirements may not be withdrawn. Upon account closure, any unmet Bonus Funds will be forfeited.
6.5 Modification or Cancellation. jilivi reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Players who have already opted into a promotion prior to its cancellation will be subject to the terms in effect at the time of opt-in.
7.1 Game Rules. Each game available on jilivi is governed by its own specific rules, which are accessible within the game interface. By participating in any game, you confirm that you have read and understood the applicable game rules.
7.2 Random Number Generation. All applicable games on jilivi use certified random number generators (RNG) to ensure fair and unpredictable outcomes. jilivi does not manipulate game outcomes in any way.
7.3 Technical Malfunctions. In the event of a technical malfunction or system error that affects the outcome of a game, jilivi reserves the right to void the affected round and return the wagered amount to the Player's account. jilivi's decision in such matters is final.
7.4 Disconnection Policy. jilivi is not responsible for losses incurred as a result of internet disconnection or technical issues on the Player's end. Where a game round is interrupted due to disconnection, the game will resume from the point of interruption upon reconnection where technically possible.
The following conduct is strictly prohibited on jilivi and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:
9.1 All content on the jilivi platform, including but not limited to software, game content, graphics, logos, trademarks, text, and design elements, is the exclusive property of jilivi or its licensors and is protected by applicable intellectual property laws.
9.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the jilivi platform for personal, non-commercial entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, or create derivative works from any jilivi content without prior written consent.
10.1 To the maximum extent permitted by applicable law, jilivi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the jilivi platform.
10.2 jilivi's total aggregate liability to any Player in connection with these Terms shall not exceed the total amount deposited by that Player into their jilivi account in the thirty (30) days preceding the event giving rise to the claim.
10.3 jilivi does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the jilivi platform at your own risk.
11.1 jilivi is committed to promoting responsible gambling. We provide tools including deposit limits, session time reminders, cooling-off periods, and self-exclusion options, all accessible from your account dashboard.
11.2 If you believe your gambling is becoming problematic, we strongly encourage you to use jilivi's self-exclusion feature or contact our 24/7 support team via live chat.
11.3 jilivi enforces a strict 21+ age policy. Gambling should be entertainment. Please play responsibly and only wager what you can afford to lose.
12.1 jilivi reserves the right to suspend, restrict, or permanently close any Player account at its sole discretion, including where jilivi suspects a breach of these Terms, fraudulent activity, or where required by applicable law or regulation.
12.2 Upon closure of an account for breach of these Terms, jilivi reserves the right to forfeit any balance held in the account, including both Real Money Funds and Bonus Funds, where permitted by applicable law.
12.3 Players may request voluntary account closure at any time by contacting jilivi support via live chat. Upon voluntary closure, any Real Money Funds remaining in the account (after deduction of any applicable Bonus Funds that have not met wagering requirements) will be returned to the Player via their registered payment method.
13.1 jilivi collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and is incorporated herein by reference.
13.2 By registering on jilivi, you consent to the collection and processing of your personal data as described in the Privacy Policy.
13.3 jilivi implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data.
14.1 jilivi reserves the right to amend these Terms & Conditions at any time. Where changes are material, jilivi will provide reasonable notice via email or a prominent notice on the platform prior to the changes taking effect.
14.2 Your continued use of the jilivi platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may request account closure.
15.1 These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
15.2 Any dispute arising out of or in connection with these Terms shall first be submitted to jilivi's customer support team for resolution. If the dispute cannot be resolved informally, it shall be referred to the appropriate regulatory authority or courts of competent jurisdiction in the Philippines.
15.3 jilivi operates within applicable Philippine gaming regulations. Players are encouraged to familiarise themselves with the regulatory framework governing online gambling in the Philippines.
If you have any questions regarding these Terms & Conditions, please contact the jilivi support team:
Now that you know the rules, it's time to enjoy the games. Over 1,200 casino games, GCash deposits, and 24/7 Filipino support are waiting for you.
21+ only · Play responsibly · jilivi operates within PAGCOR regulations